Building durable software capability with AI and interactive products

MiaoWan Network focuses on AI customer service, human support QA, custom enterprise AI Agents, and entertainment casual game product R&D, combining model capability, business workflows, and growth operations into software products for global markets.

AI Driven: LLMs, tool calling, quality evaluation, permissions and audit
Product Systems: From workflows to dashboards, iterated around real operating scenarios
Game Growth: Campaign design, user touchpoints, retention, activation, and UA collaboration

AI and entertainment casual game product capability visual

Business Direction

Four product directions where we can build distinctive, scalable, and durable capability.

AI customer service

Combining LLMs and knowledge bases to understand intent, answer automatically, and route work orders.

RAG retrieval
Intent detection
Multi-turn dialogue

Human support QA

Multi-dimensional conversation evaluation, risk detection, and compliance checks for service quality.

QA rules
Risk detection
Dashboards

Custom enterprise AI Agent

Connecting enterprise knowledge, workflows, and business systems so complex tasks are traceable and reviewable.

Workflow orchestration
System integration
Access control

Entertainment casual game product R&D

For overseas markets, we focus on platform interaction, live operations, retention, activation, and data-driven growth.

LiveOps design
Retention analysis
UA collaboration

AI Product Capability

From knowledge to action, and from evaluation to operations, we build complete AI product systems.

Knowledge Intake

Multi-source knowledge ingestion and governance for RAG retrieval and high-quality answer grounding.

Workflow Orchestration

Visual workflows and tool calling that connect Agent behavior with business systems.

Quality Evaluation

Automated evaluation and QA covering compliance, accuracy, and user experience.

Data Operations

End-to-end data capture and analysis to guide product and growth decisions.

Game Direction

For overseas entertainment casual games, we connect platform user experience, live operations, retention, activation, creative testing, and UA collaboration into software products for global markets.